Error 20502

The authentication backend could not log in

What this means

The authentication backend could not log in.

The authentication backend could not complete its own login step. It is usually beyond the console's local Wi-Fi configuration once DNS and Internet connectivity are confirmed.

What to try

  1. Retry once after restarting Flipnote Studio. A one-off failure can be temporary.
  2. If the DSi connection test succeeds, avoid changing unrelated Wi-Fi settings.
  3. If the same code keeps returning, contact RexiMemo support and include the complete code and the action that triggered it.