When Flipnote Studio cannot get online, the number on the error screen usually tells you which part of the connection failed. Start with the complete code, including any leading zeroes.
Find the right section
- 500xx–513xx: the DSi is having trouble finding or joining the Wi-Fi network.
- 520xx–522xx: the console is having trouble getting an IP address, resolving DNS, or completing its Internet test.
- 20xxx: Flipnote Studio reached the Nintendo Wi-Fi authentication stage but sign-in or identity handling failed.
- 23xxx–25xxx: an authentication or service-location request returned an unexpected result.
- Six-digit 02xxxx / 05xxxx codes: DSi system-level Internet or wireless errors.
Open the matching section in Error Codes and choose the exact code or range. If yours is not listed, use Any other Flipnote Studio online error and include the full code when contacting support.