Contacting RexiMemo support

Where to ask for help and what information makes a support request easier to investigate.

For normal RexiMemo support, join the official Discord server at discord.gg/K5mKWvaruF. That is the best place to ask about account access, migration problems, unexpected site behaviour, console identity issues, moderation questions, or anything that needs a staff member to inspect what happened.

When you ask for help, include your RexiMemo username, the exact page or action that failed, and any complete error code or message you saw. If the problem involves a console, include the console model and your FSID if you are comfortable sharing that public creator identifier. For migration issues, say whether the problem happened while creating the S2R file, reviewing it on RexiMemo, or after submitting the request.

Do not post your password, API key, session cookie, passkey data, private migration archive, or other secret credentials in Discord. Staff can ask for non-secret account details when ownership needs to be checked. Privacy, legal, or account-data requests can still be sent to rekunote@gmail.com.